™
These terms apply to use of the website and, together with the information displayed at checkout, to consumer bookings made through it. A separately signed school, university, local-authority or partner agreement may contain additional or replacement business terms.
About these terms
3D Printing Academy is operated by 3D PRINTING ACADEMY LTD, company number 14919381, whose registered office is Unit 12 Whittenham Close, Slough, Berkshire, United Kingdom, SL2 5EP. References to “we”, “us” and “our” mean that legal entity. References to “you” include the person using the website and the person or organisation making a booking.
Information before purchase
Before payment, the relevant course or checkout page should identify the programme, learner eligibility, venue or delivery method, start and end dates, scheduled day or time where available, number of places, total price, payment method and any material prerequisites or course-specific terms. Please correct input errors and ask questions before placing the order.
If important information is missing or inconsistent, contact us before booking. Nothing on the website removes information or rights that must be provided by law.
How a contract is formed
Adding a programme to the basket does not reserve a place. Your order is an offer to buy the selected service. A contract is formed when checkout confirms acceptance or we send an order confirmation and payment is authorised. We will provide confirmation in a form that can be retained, normally by email and through the account area.
We may reject an order before acceptance where payment fails, capacity is unavailable, information is materially incorrect, eligibility is not met, or accepting the booking would create a genuine safety, safeguarding or legal concern. Any payment taken for a rejected order will be returned.
Accounts, authority and security
You must provide accurate information and keep account credentials confidential. A parent, carer, school or authorised organisation making a booking confirms that they have authority to provide the learner information and make decisions required for the booking.
Tell us promptly if an account or booking appears to have been used without authority. We may suspend access while investigating a security concern.
Prices and payment
Prices are shown in pounds sterling and include VAT where VAT is chargeable, unless clearly stated otherwise. The total payable is displayed before the order is submitted. We do not add optional payments without express agreement.
Payment is processed through the available payment provider. An order may remain unconfirmed until authorisation is received. Obvious pricing errors may be corrected before acceptance. If an error is identified after acceptance, we will contact you and will not require payment above the confirmed total without agreement.
Programme delivery
We will provide services with reasonable care and skill and substantially as described. The booking contact is responsible for attendance, punctual arrival and collection, suitable clothing where relevant, accurate medical or support information, and compliance with reasonable safety, conduct and safeguarding instructions.
We may use appropriately briefed employees, instructors or contractors to deliver a programme. Schools and venues retain their own safeguarding, premises and supervision responsibilities unless a written agreement states otherwise.
Cancellation rights
Cancellation depends on the type and timing of the service. After-school clubs, holiday activities and recreational workshops supplied on a specific date or during a specific period may fall within the statutory exception for services related to leisure activities. Where the exception applies, the usual 14-day distance-contract cancellation right does not apply. Other services may still carry that right, and we will identify the applicable position before purchase.
Our standard practical arrangements are explained in the Booking and Cancellation Policy and Refund Policy. Course-specific terms shown before payment take priority where they are fair and clearly identified.
Consumer service rights
Consumers are entitled to services performed with reasonable care and skill. Information we give about the service or trader may be binding where the law says it forms part of the contract. If no time or price has been agreed, the law may imply a reasonable time or reasonable charge.
Nothing in these terms limits statutory remedies for services that do not conform to the contract. Contact us promptly so that we can investigate and, where appropriate, repeat performance, a price reduction, refund or another lawful remedy.
Digital content and online resources
Where a purchase includes paid digital content supplied immediately, we will obtain any express consent and acknowledgement required before the content starts and confirm the effect on cancellation rights. Access credentials and downloads are for the authorised customer or learner and may not be shared publicly, resold or used to bypass licence restrictions.
Compatibility, device or software requirements that materially affect use should be shown before purchase. Free resources may be changed or withdrawn at any time.
Intellectual property and learner work
Website text, branding, photographs, course resources, downloads, designs and teaching materials are owned by us or used under licence. They may not be copied, republished, sold or commercially exploited without written permission, except where law or an express licence permits limited use.
Learners retain rights in their own original work. Permission to display learner work, photographs, video or testimonials is handled separately and can be limited or withdrawn where applicable.
Acceptable website use
You may use the website for lawful personal, educational or business-enquiry purposes. You must not damage or overload it, bypass security, introduce malicious code, misuse another person’s account, scrape protected content at scale, interfere with checkout, or infringe intellectual-property, privacy or other legal rights.
Third-party websites and services are outside our control. A link does not amount to an endorsement or guarantee.
Availability and reasonable changes
We work to keep information accurate and services available, but cannot promise uninterrupted website access. We may make reasonable changes to programme content, rooms, instructors, timings or technical features. We will communicate material booking changes and provide transfer, refund or other options where the law or fairness requires.
Responsibility and liability
Nothing excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or mandatory consumer rights.
Subject to that, we are not responsible for loss that was not reasonably foreseeable when the contract was made, results from inaccurate or withheld information supplied by the customer, or arises solely from a third-party service outside our reasonable control. Consumers do not lose remedies simply because a limitation appears in these terms.
Governing law and disputes
These terms are governed by the law of England and Wales. A consumer retains any mandatory right to bring proceedings in the part of the United Kingdom where they live. We encourage early contact and use of the published complaints process, but this does not remove access to a court or regulator.
Contact
Email info@3dprintingacademy.uk, telephone 01753 299 636, or write to the registered office shown on this page.
